Our Policy Explained
All donations to Second Harvest Food Bank of Metrolina are appreciated. Second Harvest only gives refunds on donations under the following circumstances:
- If the donor has submitted multiple donations when the intention was a single donation
- If the donor has made an error in the amount in which they wish to donate
- If there was an error on our part in billing a credit card transaction over the phone, at an event or entering a donation that has been mailed to our office
All refund requests must be made within 10 business days by contacting Linda Estep at 704-375-9639 ext. 37 or email at firstname.lastname@example.org.