Group of People

We Look Forward to Seeing You Soon - Here's How to Complete Your Volunteer Profile:


* Due to issues with the new Volunteer Portal, we have switched back to our original volunteer Cervis calendar.  We hope to have all issues resolved soon and the new calendar running by the end of April.  If you have forgotten your password, please email   Thank you.*

If your work email does not allow you to enter our online calendar, please consider using a personal cell phone or computer. 

1.  Enter your email and first name.  If your work email does not allow you to enter our online calendar, please consider using a personal cell phone or computer. 

2.  The first step for everyone will be completing your individual Volunteer profile.

3.  Individuals:  Select an event, date and shift and register

4.  Groups:  Once your individual profile is setup, you can then setup your Group.  At this point, do not register for a date if you are bringing a group -  setup your group and then include yourself in your group count and register.

Setting up your group - after your individual profile is setup:

Step 1 – Click on the dropdown arrow and click “Create a New Group.

Step 2 - Select an event, a box will pop up asking how many people will be in your group - (no names are needed) You will then be able to schedule your group for available dates. 1 Spot = 1 Person. You will not need anyone’s email address and they do not need to register.  You, as the group leader, are scheduling for the entire group.

Once complete, you will get a confirmation which will have your group name and the number of spots reserved.  If you need to cancel, your confirmation will have an easy link to remove your group from our schedule.  If you need to change the number of volunteers, please email me. 

One week before your scheduled date, please confirm the number of volunteers to The system will not allow you to adjust your own count. If you need to cancel a group, please give us at least a 5 day notice.

It’s that easy! But if you get stuck, please setup your individual profile and then email me at and I’ll set up your group. Hope to see you all soon!

That's it - Please Remember:

Once your profile is complete, you will not be asked for this information again.

- When you want to volunteer, you will go to the online calendar, sign-in, and choose date(s) that are available.  A confirmation email and a reminder email will be sent to you.   It is also very easy to cancel your date, change your date or add your name to a waitlist.

-  Families:  Each family member that is volunteering must complete a profile.  If you use the same email or phone number, you will be grouped as a family in the system.

Register to volunteer   Click Here


Court Ordered or PreTrial Intervention (PTI) Community Service must contact the Volunteer Coordinator before scheduling volunteer time as not all charges are accepted. Please see the FAQ page for information. If you have any questions please contact Nancy Hagerman at or 704-805-1712.

Thank You

Thank you for your interest in volunteering at Second Harvest Food Bank of Metrolina. There are many ways to get involved in ending hunger in our region. We could never accomplish all we do without each and every volunteer. One hour of your time provides SHMETROLINA with $24.19 in labor savings. Our annual savings with volunteers like you equals $6.4 million dollars! These savings are dollars that are used to feed more hungry people.


Our Vision for Volunteers

SHMETROLINA believes volunteers are vital to the success of the food bank and to our community in need. If you are looking for a way to give back to our community, meet new people, educate yourself about hunger awareness, or participate in a project that feeds hungry children, seniors, families and pets, then you have found the right place!

SHMETROLINA Is the Largest Hunger Fighting Agency

In 2019-2020 we distributed over 70 million pounds of food and household items to individuals in need through our 800+ partner agencies in 14 counties in NC and 10 counties in SC. Last year, over 98,000 volunteers donated 278,000 hours and there is still more work to be done!



Our Neighbors In Need Are Counting On You

©2018 Second Harvest Food Bank of Metrolina
500-B Spratt Street  •  Charlotte, NC 28206

Phone: (704) 376-1785 • Fax: (704) 342-1601   


Hours: Monday – Friday: 7:30 AM – 5:00 PM
Second Harvest Food Bank of Metrolina is a 501(c)(3) non-profit organization. EIN: 56-1352593
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